Yes! For every neighbor you refer that signs up for our service you will get one free month of service credited to your account. Your neighbor's installation fee of $50 will be waived. The more you refer, the more you save!
Yes no problem. Just after 30 days.
In general, WiFi has more interference during peak times because more devices are online as well as your neighbors devices.
If you are experiencing problems, then let us know and we can help you with optimizing your router!
[1000/40 (mbps) @ $90/month]
[275/10 (mbps) @ $85.95/month]
[75/10 (mbps) @ $55.95/month]
[1000/1000 (mbps) @ $85/month]
[100/100 (mbps) @ $65/month]
[1000/1000 (mbps) @ $120/month]
[100/100 (mbps) @ $70/month]
No, this is not intro pricing.
- No taxes and no fees of any kind. Most fees for our competitors add 10-20% to the monthly bill
- When we say your price is $55 per month, that literally means 55.00 (this is after any initial first month where the bill is prorated based on the number of days you have our service)
If you missed our sign up email when you were activated, please go to billing.avative5g.com and select "New portal user? Register an account here!"
Enter your email address you originally submitted when you signed up for an install.
Reach out to email@example.com if you have any issues getting in.
Yes! Once you add a Credit Card on our billing portal, before you save the card, select the checkbox near the bottom that says "Use for future payments"
No, our service comes through your house on a Cat5e cable, so just an Gigabit Ethernet Router is all you need!
When looking at a mesh system, we recommend purchasing ones that allow you to hard wire each access point via Ethernet, this allows the hard wired speeds to be repeated throughout your house. Other systems that just pick up the connection from the base unit may not be repeating a quality signal, since the signal will get slower as it travels farther distances in your house.
Yes, this is an option and we charge an extra $5/mo.